Shipping & Returns


Shipping prices/ processing times.

We aim to process and ship all orders within 2 working days 

We ship to most countries (see exceptions below)

PLEASE NOTE shipping times are approximate and may take longer on occasion.

Our Current shipping options and prices -

Destination Order value Cost Method
U.K under £50 £2.49 RM 1st Class untracked usually 1-2 working days , please allow up to 10
U.K under £50 £4.99 RM tracked 24 (1-2 days)
U.K under £200 £8.00 RM special delivery (please allow 2 working days from despatch)
U.K £50.00-£200.00 £3.49 RM tracked 24 (1-2 days)
U.K £200 upwards FREE! RM special Delivery
Europe 0-£65.00 £4.99 Regular Airmail 5-21 days
Europe £65.00 upwards £12.50 Tracked Airmail 5-21 days
Rest of World 0-£65.00 £5.99 Regular Airmail 10-28 days
Rest of World £65.00 upwards £13.50 Tracked Airmail 10-28 days


Please note tracked is available for most countries with some exceptions 

Buyers are responsible for any customs and import taxes that may apply. 

please note due to varying reasons we are currently unable to ship to the following countries -Afghanistan, Azerbaijan, Bangladesh, Cyprus, France, Germany, Greece, India, Latvia, Lithuania, Luxembourg, Mexico, Poland, Portugal, Russia, Slovakia, Spain




How do I return an item?

Any unwanted items can be returned for full refund (minus postage) if returned in same condition as sold and returned within 14 days . Return postage is payable by buyer. please return to our office address as below  Damaged or faulty items please email us immediately regarding these and we can refund or replace . 

address for returns - Eternalflow  , no.4 , 21 Bembridge Drive , Hayling Island , Hants , PO11 9LU , U.K 

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