Shipping /Returns/ contact

                                                   

Shipping prices/ processing times.
 

We aim to process and ship all orders within 2 working days 

We ship to many countries (see exceptions below)

shipping times are approximate and may take longer on occasion.

Our Current shipping options and prices -

 

PLEASE NOTE - we are currently not shipping to U.S or Canada due to customs and mailing issues

Destination	Order value	Cost		Method
U.K	under £50	£3.50		RM tracked 48 2-3 working days
U.K	under £50	£4.50		RM tracked 24 (1-2 days)
U.K	under £200	£8.00		RM special delivery (please allow 2 working days from despatch)
U.K	£50.00-£200.00	£3.49		RM tracked 24 (1-2 days)
U.K	£200 upwards	FREE!		RM special Delivery
Europe	0-£65.00	£4.99		Regular Airmail 5-21 days
Europe	£65.00 upwards	£12.50		Tracked Airmail 5-21 days
Rest of World	0-£65.00	£5.99		Regular Airmail 10-28 days
Rest of World	£65.00 upwards	£13.50		Tracked Airmail 10-28 days

 

tracked airmail is available for many countries but not all

Buyers are responsible for any customs and import taxes that may apply. 

countries we do not currently ship to -

 

Afghanistan, Azerbaijan, Bangladesh, Canada , Cyprus, France, Germany, Greece, India, Latvia, Lithuania, Luxembourg, Mexico, Poland, Portugal, Russia, Slovakia, Spain , U.S 

 

 

 

How do I return an item?   Any unwanted items can be returned for full refund (minus postage) if returned in same condition as sold and returned within 14 days . Return postage is payable by buyer. please return to our office address as below  Damaged or faulty items please email us immediately regarding these and we can refund or replace .  address for returns - Eternalflow  , no.4 , 21 Bembridge Drive , Hayling Island , Hants , PO11 9LU , U.K  , please note we are not currently registered for VAT.